Paul Nicholas Finegan
New Ferry
Wirral , Merseyside.

Email:paul "at" fineogs.co.uk

References available upon request.
Current Salary : available on request

Marital Status : Single
Date of Birth : 8th December 1963
Nationality : British

Education:

School : Bebington Secondary School for Boys

GCE O Levels : English Language, Physics, Chemistry, Woodwork
CSE : Chemistry, Mathematics, Physics, English Tech. Drawing

College : Old Swan Technical College , Liverpool

Formal Qualification:

BTEC Certificate Level I, II & III In Telecommunications & Electronics

Other qualifications / courses :

City & Guilds in Amateur Radio.
Systems Management & Admin & Install Course for DEC Micro VAX.
Ethernet/ TCP/IP install & config. Strowger 2000 & 4000 Switches
IBM PC/Merlin Zenith PC installation & maintenance,Windows3.x-XP & DOS 2-6 thorough working knowledge of Windows NT , Server 2000 , 2003 & AD & MS Exchange 5.5 , 2000. Callista / Front Desk Call Logging & Hospitality.
Internal courses on MVS,VM, CICS,V24,TCPIP, SNA ,Optical Fibres. CASE 840/850 Stat Mux’s, BT Modem & Mux Course (Dial Up & Leased Line), Timeplex FDM Hi Order Mux (DM7000) LAN/WAN installation & maintenance & config. MS Office install & config. Novell 3.12 CNA, Cabletron hubs & Cisco Routers & Cray Mux working, Novell 3.1x to 4.x Upgrade course. Goldstar GSX, GDK & AT&T/Lucent/Avaya Definity Pabx Install & Service & Network & ACD. Racal Pager Systems Install & Service. PC Phone Install. Crane GVM 100 & 1000 plus Voice Mail Install & Service, Nitsuko DXE 24 , 32 , 96 & 328 systems in Nottingham. Red Hat Linux admin RH5.x 6.x & 7.x. , Linux mail & file servers – notably Clark Connect V1 , 2 & 3 & Mitel SMB Gateway.
Siemens Hicom 150e , Hicom 100e, HiPath 3000 V3, V4, & V5 (Sept 2005) HG1500 VoIP Lan card (V1 to V5 Oct 2005), Siemens Xpressions Compact Voicemail, Active Voice Repartee, Replay & Lingo voicemail, Bravo VSR Voicemail , Siemens Xpressions Unified 450 Messaging with Windows 2000 & 2003 server & MS Exchange 5.5 , 2000 & 2003. Various ADSL/Wireless LAN Router training & setup. TSc Imagination & Imagine ( Sopho S & K install & programming).

Working Experience:

December 2003 To Present:

Employed as a Technical Manager - working on the interworking of HiPath 3000 systems and HG1500 VoIP V1, V2,V3 & V5, Xpressions Unified Messaging 450 with Windows Server 2000 & 2003 & Quality Check of installs ,technical writing for manuals & training of new & current engineers. Also 1st line support on Definity Systems for Lloyds - and helping on installation of all systems as needed as well as troubleshooting & testing of new systems & ideas.

August 1999 To December 2003:

Promoted to Service & IT manager at Lloyds running the web sites & IT & Service Depts & CTI applications for Lloyds as well as special fault investigations & services abroad - noticeably installing a HiPath system with DECT CMI , Call logging & further admin training on the MY Samax in Majorca & Malta Nov. 2001 & Aug 2002.

August 1997 To August 1999 :

Joined Lloyds Business Communications in Salford as Senior Engineer. Specialising in Lucent Avaya Definity , Siemens Hicom 150e & 112/8 & HiPath Office & 3000 & VoIP Solutions & CTI/IT developments , also attended Nitsuko DXE install & programming course.

April 1997 To August 1997 :

Promoted to Engineering Supervisor & Integration Engineer , Working in the CTI between Novell / NT & Unix server connections between PC’s & Pabx’s and deputising for the Engineering Director

September 1996 :

Joined Digitel Europe Ltd, Wirral, as a Service Technician installing & servicing Key & Pabx systems, pagers, MOH, Voice Mail, P.A. systems & associated kit.

July 1996 To September 1996 :

Contract work for Personal Service Society training managers and staff in the advanced use of MS Office products - Word 6, Excel 5, Powerpoint and Access 2.

September 1994 To July 1996 :

Left British Telecom , joined Camelot PLC as part of The National Lottery Project.
Installed Novell Networks, PC setup & configure, WAN/LAN links & maintained ISTDX Pabx, telephones, ACD turrets & system & X.25 links, User support & Helpdesk facilities.
Attended Novell 3.1x to 4.x Upgrade Course at Learning Tree , London & Cabletron managed switches / hubs & Cisco 2500 & 7500 Router courses at Azlan , London

September 1994 :

Attended Novell 3.12 Administrator Course.(3.12 CNA)

February 1994 To September 1994 :

I was employed in BT Datacom Control, managing 20 Engineers in the south of England. Duties include customer liason, Tech Support, BS5070 Quality Control, Stores Ordering & Fault Distribution & Escalation.

August 1993 To February 1994 :

I worked on the I.T. contract BT supplied to the DSS/CPA & Other business's looking after vdu's PC's & printers, down to board level repairs, as well as the LAN connecting them, and software installation & config.

December 1992 To August 1993 :

I was employed to work on Maintenance & Installation of High Order Datacomms Multiplexes for BT & its Customers.

December 1987 To December 1992 :

Transferred to BT Computer Operations Group due to promotion to Technical Officer
I worked as part of a team of 12, planning, installing, maintaining & configuring the networks & peripherals connected to them as part of BT's internal computer department. Worked as part of the Helpdesk & Network control team. The networks were DOS/Windows IBM SNA & PC & DEC VAX & X25 PADs, Multiplexes, LAN/WAN ,SUMP/MUMP, ICL DRS. Helpdesk & IT Support duties were also involved using PROFS , NETView SNA & Timeplex DM7500.

December 1982 :

Completed BT apprenticeship , worked as a Frame Management & Strowger technician for 5 years in TXS, TXK & TXE4a . This is were I gained useful experience in dealing with customers, understanding deadlines, operating computers & VDUs & working as part of a team.

July 1980 :

Started work as an Apprentice Technician with British Telecom , working on installation, business systems, jointing & overhead working, exchange construction & maintenance.

Interests :

Photography & Darkroom, Amateur Radio & Computing, Model Aircraft flying & building, Rugby & Table Tennis, DTP designing , web design & programming in C++ , VB & Javascript & Linux and I also organise Pop & Trivia quiz's for local charities & pubs,.